John F. Hollway, the Associate Dean and Senior Advisor at the Quattrone Center for the Fair Administration of Justice at the University of Pennsylvania Law School, explains the benefits of Sentinel Event Reviews used in healthcare and aviation, and how they can be applied to our criminal justice system. In understanding our errors, he argues, we can work to greatly improve the safety and the quality of our criminal justice systems, bringing law enforcement and communities into deeper harmony for the protection of all. John F. Hollway is Associate Dean and Executive Director of the Quattrone Center for the Fair Administration of Justice at the University of Pennsylvania Carey Law School, and a Senior Fellow at Penn's Positive Psychology Center. His research helps organizations confront challenges and turn negative occurrences into opportunities for quality improvement. He is a national thought leader on the use of root cause analysis in criminal justice and is a frequent consultant to criminal justice agencies and corporations on quality improvement and measurement issues. He is the author of numerous publications, including "Killing Time: An 18-Year Odyssey from Death Row to Freedom," winner of the National Independent Book Award for non-fiction in 2011 and one of the Chicago Sun-Times’ Best Books of the Year. Hollway holds a BA from Penn, a JD with honors from the George Washington University Law School, and a Masters in Applied Positive Psychology degree with Distinction from Penn. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx