In a world where technology amplifies our voices but often silences real connection, social intelligence has never been more essential — or more overlooked. In this talk, we’ll explore how to “unmute” our ability to read emotions, build trust, and navigate human interactions with empathy and insight. Discover how tuning in to others doesn’t just improve relationships — it transforms leadership, teamwork, and everyday communication. It’s time to turn the volume back up on what makes us truly human. A seasoned leader in hospitality learning and development, Nagwa Sedki brings over 15 years of experience driving service excellence across luxury hotel brands. With a strong passion for people and performance, she is dedicated to crafting transformative training programs that redefine the guest experience and foster a culture of continuous growth. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
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- 11:35Creating an empathetic approach to children’s behavior | David Palmer | TEDxFullertonNOTE FROM TED: This talk only represents the speaker’s personal approach to and understanding of the nervous system and emotional regulation. TEDx events are independently organized by volunteers. The guidelines we give TEDx organizers are described in more detail here: http://storage.ted.com/tedx/manuals/tedx_content_guidelines.pdfWhen a child lashes out, what if it isn’t defiance—but survival? In this powerful TEDx talk, veteran educator David explores how children’s “misbehavior” often hides a single question: Am I safe with you? Drawing on neuroscience and decades of experience, he introduces the CALM method—Center, Affirm, Lead, Meet—as a roadmap for connection instead of control. His message is clear: when adults choose calm over chaos, we don’t just change behavior—we transform lives. If you’d like to contact Dr. David A. Palmer directly, please visit www.drdavidapalmer.comDr. David A. Palmer, Ed.D., is an educator with over 30 years of experience in classroom and school administration, as well as the father of six adopted neurodivergent children. Through his trauma-informed, nervous-system-centered approach, he empowers overwhelmed parents and teachers to shift from compliance to connection, transforming the way we respond to fostering emotional regulation and resilience in children and teens. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
