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Mastering The Magic of Human Connection | CHRISTOS PROVISTALIS | TEDxHartford

Christos Provistalis shares why the most successful leaders and the most effective companies understand one truth: they do not sell products or services; they sell emotion. Drawing from his experience as a Guest Service Manager at Disney’s flagship resort and from his role in his family’s small business, he shows how the emotions we create shape human connection and elevate every interaction. He helps companies discover what they truly sell. Christos Provistalis shares why the most successful leaders and the most effective companies understand one truth: they do not sell products or services; they sell emotion. Drawing from his experience as a Guest Service Manager at Disney’s flagship resort and from his role in his family’s small business, he shows how the emotions we create shape human connection and elevate every interaction. He helps companies discover what they truly sell. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

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