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Crisis Communication Crisis | Amirhasan Mousavi | TEDxOmid

A communication crisis occurs when the flow of trust and mutual understanding between individuals or groups is interrupted. In this situation, messages are not transmitted correctly, misunderstandings spread, and dialogue gives way to silence or confrontation. The result is a distance that is formed not by the absence of words, but by the absence of listening and empathy. Doctor of Philosophy in Science and Technology This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

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