In this engaging talk, Dilip Kamdar, a seasoned restaurateur and founder of a successful restaurant chain, shares his journey through the evolving world of hospitality. From changing customer expectations to the rise of technology and automation, he explores what the future of dining truly looks like.Through personal stories and industry insights, he emphasizes that while trends and tools may change, the human connection — warmth, empathy, and genuine service — will always remain the heart of hospitality. Dilip Kamdar is the co-founder of Naivedhyam Hospitality Ventures and a prominent entrepreneur who has made a mark in the hospitality industry. An alumnus of VNIT, he has built Naivedhyam into a trusted brand synonymous with authentic dining and cultural richness. With decades of experience in managing restaurants, banquets, and hospitality ventures, he has successfully combined vision, innovation, and leadership to establish a legacy of excellence. Known for his dedication to customer experience and his ability to transform ideas into enduring institutions, Kamdar continues to inspire as a leader who balances tradition, business acumen, and purpose-driven growth. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx