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Finding the sweet spot in conflict and negotiation | Carol Barkes | TEDxSwansea

Mediator Carol reveals how changing the stories we tell ourselves and each other can transform seemingly intractable disputes into moments of profound connection. Through a moving case study of a family's irreplaceable memories and a business owner's rigid stance during mediation, she demonstrates that the sweet spot in any conflict lies not in contracts or compensation, but in the vulnerable truths we dare to share. Carol stands alone as the nation's premier neuroscience-informed conflict resolution expert, transforming how businesses negotiate, communicate, and resolve disputes. With a staggering 95%+ mediation success rate across 14,000+ cases—placing her in the top 1% globally—she delivers results that seem impossible until you experience them firsthand. Carol doesn't just speak about change—she creates it. When you need someone who can turn your most challenging conflicts into your biggest breakthroughs while giving your team tools for lasting success, Carol is the call that changes everything. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

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