How "Big Mail" is sabotaging the postal service | Andrew Young | TEDxBreckenridge
In a world driven by digital notifications, mobile apps, and inbox overload — does traditional physical mail still matter? Andrew Young, a longtime innovator in customer communication technologies, explores why physical mail remains a vital — and often misunderstood — part of how businesses connect with people. Drawing on decades of work in digital adoption and paper suppression, he reveals how the mailbox still plays a surprising role in today's digital transformation strategies.As the founder of Treeline Research and former global product leader at Ricoh, Andrew has helped shape the evolution of communications — from PDFs to omnichannel platforms. In this talk, he challenges assumptions, shares overlooked data, and asks us to reconsider what we’ve left behind in the rush to digital.This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
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- 12:51Why healthcare professionals need to start listening | Diane Gudmundson | TEDxFort GarryDiane Gudmundson’s talk explains how “connection” is the real medicine that healthcare system has forgotten about. She explains that the journey of healing and treatment starts when people LISTEN and provides a framework for listening. Diane Gudmundson is a former Nurse Practitioner turned healthcare transformation leader who believes the real medicine is connection. With over 25 years in Western medicine, Diane walked away from a broken system to start something radically different...listening. Through these experiences, she created the LISTEN Framework™...a grassroots model rooted in empathy, community wisdom, and sustainable change. Diane now leads the Healthcare Transformation Mastery™ program and the podcast Make Healthcare Great Again, helping rebel-hearted leaders heal from burnout and build people-first systems from the inside out. She’s here to challenge the status quo...not with more policies, but with presence, story, and soul. At her core, Diane is a deep listener, a bridge-builder, and a fierce believer that the smallest act of care can ripple across generations. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
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